Bookings are provisional until the deposit has been received, and will be cancelled if no deposit is received within 3 working days of making the booking.
The booking will be confirmed after the deposit has been received.
The balance of the payment is due in full no less than 4 weeks prior to arrival.
A refundable damages deposit of £100 is required for all bookings.
The damages deposit will be refunded following a satisfactory check of the lodge.
There is a cleaning fee of £60 for each hire if less than a week, or for each weekly clean.
Any cancellations should be notified by email to email@example.com or by phoning Trish on 07774113858 and will be effective from the time and date received.
Cancellation charges will apply as follows:
Cancellations are accepted within 48 hours of placing a booking.
After a 48 hours period the full balance is due.
Strictly no refunds.
The period of hire is from 4pm on the day of arrival until 10am on the day of departure. Early arrival and/or late departure will be accommodated if possible and is only by prior arrangement.
Smoking in the lodge is stricktly prohibited.
No pets are allowed in the lodge.
Guests shall agree to take reasonable care of the property and contents.
Guest numbers will not exceed the maximum number on the booking.
No parties or events.
The owners reserve a right of entry to undertake necessary repairs, maintenance or inspections.
Guest privacy will be respected.
The owners shall not be liable to the guests or third parties for loss or damage to persons or property.
Breakages or damages to the property or contents must be paid for in full.
Any complaints should be notified prior to the end of the stay to enable any issues to be resolved.
No correspondence regarding complaints will be entered into after departure.
The site has a strict no noise policy after 10pm.
There is a cleaning fee of £60 at the end of each hire or every 7 days, whichever is appropriate.
Bar-B-Qs are strickly banned due to the wood construction of the Lodge and the shallow depth of the gas pipes on the site.
(The items above may be subject to change without prior notice.)